Property Manager (Chaska, MN)

Organization Background

Position Responsibilities

• Ensure effectiveness of staff through ongoing training, mentoring and working through performance matters in an effective and timely manner
• Ensure growth of the team by instructing them to attend various seminars and classes, and actively participate and engage in growth opportunities as well
• Perform annual reviews for each staff member
• Adequately document all disciplinary policies and procedures
• Use delegation skills to effectively manage time as well as cross train other staff members
• Observe all time reporting

• Ensures that Aeon’s residents are appropriately served in a positive, welcoming environment
• Works with other Aeon staff and outside parties to help Aeon residents engage within their community and create Home
• Lead and guide customer service strategies in a culturally responsive manner, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc…

• Support the development of annual operating budgets for assigned properties
• Creates monthly financial variance reports
• Supports annual capital expenditure projections to protect and maximize assets
• Effectively monitors and collects on property receivables
• Controls expenses and optimizes property profitability

• Supervise and guides personnel responsible for leasing
• Guides and monitors the swift and quality completion of make readies to ensure timely move ins
• Regularly evaluates market conditions and property comparables and implements marketing plans
• Accountable for the overall profitability of the property by optimizing rental rates and occupancy

• Responsible for the maintenance and upkeep of the physical asset by guiding the maintenance team
• Consistently monitors and follows up on timely and accurate completion of resident and common area work orders
• Inspect property for hazardous or potential liability situations as requested
• Continually monitor vendor invoices and performance
• Communicate with vendors concerning unsatisfactory performance and/or invoice issues
• Prepare and monitor for quality inspections including but not limited to REAC, Section 8, MPHA, etc…

• Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations
• Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures
• Continually improve management and technical skills

Skills and Qualifications

• Three or more years of recent and consecutive property management experience or business management experience required
• Excellent communication and ability to maintain positive resident relations resulting in strong resident retention
• Must possess strong supervisory and leadership skills and be able to drive results
• Experience with affordable housing program documentation, processing and general compliance preferred
• Strong demonstrated marketing skills; including motivation for sales and achievement of marketing goals, listening for customer needs, explaining advantages of location and services, as well as prospect documentation
• Proven track record of preparing, understanding and managing budgets as well as increasing net operating income
• Knowledge of and/or ability to, operate under fair housing laws and regulations
• Intermediate navigation and knowledge of computer systems
• Experience using property management software a plus
• Must be a resourceful problem solver with an attention to details and a seeker of excellence who values results, hard work, customer service, and loyalty to Aeon’s mission

Compensation