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Children, Youth & Family Services Manager - Practice

Manages and administers assigned functional area within the Practice Unit of the Children, Youth and Family Services Division ensuring high performance of employees and programs in support of the ongoing El Paso County Department of Human Services mission to preserve and rehabilitate families while protecting children. Oversees and coordinates the practice and is responsible for primary-decision making of child protection practices including, but not limited to safety, permanency and well-being. 
  • Provides administrative oversight and management in planning, organizing, leading and monitoring of division.
  • Oversees supervisors, caseworkers and support staff to ensure the proper procedures, protocols and policies are applied and followed per Volume VII, the Colorado Children's Code and El Paso County policy. Assists in the development of new protocols and procedures to meet the needs of the division.
  • Conducts performance appraisals and motivates employees to achieve peak productivity and performance. Participates in the hiring and discipline of employees, including making recommendations and ensuring proper documentation is completed.
  • Consults with the appropriate DHS staff to include Executive Director and Children, Youth and Family Services Director/Deputy Director to provide notification regarding serious injury, fatality, near fatality and egregious incidents or cases.
  • Works collaboratively with other Children, Youth and Family Services Managers to ensure the Children, Youth and Family Services Division operates efficiently and effectively.
  • Provides or ensures appropriate training to staff. Instructs, trains and updates supervisors in new procedures, guidelines and protocol; recommends and implements division training plans.
  • Organizes and leads division meetings. Recommends, establishes and communicates goals, objectives and mission for division.
  • Interprets, communicates and implements rules, policies, procedures and regulations for the division.
  • Recommends operational and program improvements to accommodate changes in mission and operational demands. 
  • Assists with monitoring program expenditures in relation to approved budget.
  • Ensures compliance with Federal, State and County laws, outcome measures, rules and regulations; reviews cases to ensure case plans are developed and implemented.
  • Collects, reports and monitors unit statistics, data, outcomes and performances; analyzes, approves and routes financial requests.
  • Develops, recommends and implements Children, Youth and Family Services programs and community partnerships; serves as a liaison to the community.
  • Performs other duties as required.