1440.io-Salesforce - Social Media Integrations for Support Cases Development
1440.io is a next-generation customer experience platform helping brands engage customers across the customer journey with a suite of tools built for Conversational Commerce. Every day has 1,440 minutes and here at 1440, we believe that each minute is an opportunity for brands to build personalized 1-to-1 relationships with their customers. We work with global consumer brands like Pepsico, Kelloggs, Colgate, Vizio, Estee Lauder, Goodwill, Les Schwab Tires, Playboy and Scott's Miracle-Gro.
Project Description
Students on this project are ideally fascinated with social media and would like to explore possibilities of a career working with popular GenZ social technologies like Instagram, TikTok, Snapchat, and Discord. This highly-motivated student team will work with 1440 to contribute to a new Conversational Commerce solution. Students will work together to develop a solution for consumer brands looking to manage social accounts from Salesforce beyond the standard out-of-box capabilities. Students will research competition and innovate to create new functionality in Salesforce for scheduling content, engaging with user-generated media, managing account metadata, and more. The team goal is to build out an interactive demo leveraging these channels to showcase at the Shoptalk conference at the end of March.
(between 1-5 students accepted)